Privacy Policy

The House Sitter's Roadmap · Last updated: [DATE OF PUBLISH]

This Privacy Policy explains what information Tim and Sharyn Nilsen, trading as Catch Our Travel Bug ("we," "us," "our"), collect when you visit our website, opt in for our free guide, or purchase The House Sitter's Roadmap (the "Course"), and how that information is used.

1. What We Collect

Depending on how you interact with us, we may collect:

  • Contact details you provide directly, such as your name and email address, when you request our free guide, purchase the Course, or email us
  • Payment information you enter at checkout, such as your billing name, email, and card or payment method details
  • Course activity, such as your login and progress through the lessons
  • Technical and browsing data, such as your IP address, browser type, and pages viewed, collected automatically when you visit our website

2. How We Use Your Information

We use the information we collect to:

  • Process your order and deliver access to the Course and any add-ons you purchase
  • Send you emails you've asked for, such as our free guide, our nurture email sequence, and Course-related communication
  • Respond to your questions, including refund and support requests
  • Understand how our website and emails are performing, so we can improve them
  • Show relevant ads and measure their performance (see Section 4, "Advertising and Cookies")

We do not sell your personal information to third parties.

3. Where Your Information Is Stored and Processed

We use Systeme.io as our all-in-one platform for our website, checkout, payment processing, email delivery, and Course hosting. When you opt in, purchase, or log in to the Course, your information is collected and stored by Systeme.io on our behalf, under their own security and privacy practices. Payment card details are handled directly by Systeme.io's payment processor; we do not see or store your full card details ourselves.

4. Advertising and Cookies

We use the Meta (Facebook and Instagram) advertising pixel on our website. This allows us to measure how our ads are performing and to show our ads to people who may be interested in the Course, including people who have previously visited our website ("retargeting"). Meta may use cookies and similar technology to do this, and may combine this information with other data they hold about you, in accordance with Meta's own Privacy Policy. You can manage how Meta uses your data for ads through your Facebook/Instagram ad preferences, and you can control cookies generally through your browser settings.

5. How Long We Keep Your Information

We keep your information for as long as needed to deliver the Course and any add-ons you've purchased, respond to support or refund requests, and meet our own legal and accounting obligations (including record-keeping requirements under Australian law). If you unsubscribe from our emails, we stop emailing you, but we may retain a record of your purchase for our own accounting and legal purposes.

6. Your Rights

You can ask us at any time to:

  • Tell you what personal information we hold about you
  • Correct inaccurate information
  • Delete your information, where we're not required to keep it for legal, accounting, or Course-delivery reasons
  • Unsubscribe from our marketing emails (there's also an unsubscribe link in every email we send)

To make any of these requests, email us at timshazz@catchourtravelbug.com. If you're located in the European Economic Area or the United Kingdom, you also have rights under the GDPR/UK GDPR, including the right to lodge a complaint with your local data protection authority.

7. Children

The Course and our website are not directed at, and are not intended for use by, anyone under the age of 18. We do not knowingly collect personal information from children.

8. Security

We rely on Systeme.io's security measures to protect the information stored on their platform, and we take reasonable steps on our own end (such as not sharing account access) to keep your information safe. No method of transmission or storage over the internet is 100% secure, so we can't guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time, for example if we change the tools or platforms we use. The version in effect at the time you provide your information will govern how it's used. We will post the current policy on this page.

10. Contact

Questions about this Privacy Policy or how your information is handled can be sent to timshazz@catchourtravelbug.com.